Questions to Ask Before Hiring a Security Firm

It's important to know what questions to ask before hiring a security firm to ensure they can meet your needs and protect your assets.
security questions

Questions to Ask Before Hiring a Security Firm

Hiring a security firm can help protect your business from theft and crime, but which firm do you hire? When you trust someone else to safeguard your business, it is critical to find the match for the job. There are lots of choices, but not all of them are the right choice. To help you figure out which security company is best for your business, here are some questions to ask before you hire.  

#1: Does the company carry all the proper professional licenses and insurance?

One of the first things that you will want to ask is if the company carries all the proper licensing and insurance. Whether you are considering live, in-person security guards, virtual guards, video surveillance monitoring, or a combination of services, you’ll want to ensure that the company you are working with is professional and carries all licenses and insurance that it should. These may include things like a general business license, security service license, etc. If you are using live guards, they may need additional licensing. Insurance requirements may include things such as general and professional liability. 

#2: Is security the company’s primary business? 

Some companies offer other services and “add-on” security as an additional one. But using a security firm where security is not their number primary business could mean trouble. “Jack-of-all-trade” companies may not be knowledgeable or up-to-speed on current issues and technology related to the industry. Since they have their hands in multiple areas, they may not be fully equipped to properly protect your business. When it comes to safeguarding your business from harm, it’s best to stay away from these kinds of companies for security. 

#3: What experience does the company have with businesses like yours?

Even if the company does have experience in security, do they have experience in security for your type of business? When looking for security, find a company that is familiar with your industry and its unique needs. For example, if you are in the automotive industry, you want a security company with experience protecting vehicles left outdoors, exposed and available for thieves to swipe or steal parts from.  Or if you are in the cannabis industry, you’d want a security company familiar with working with a cash-heavy industry where even the employees may be tempted to take from you. 

#4: How does the company incorporate new technology?

Technology changes rapidly in many industries, and security is no exception. Before you hire a security firm, it’s important to know what kind of technology it uses. Is the company still using antiquated CCTV technology? Or does it feature the latest, state of the art technology such as surveillance equipment with IP hosting and smart device capability

Improving your security’s audio, deterrents, etc. equate to improving the protection of your company. Record every detail of the break-in so you can hand the evidence over to the proper authorities. Companies that offer outdated equipment will not provide a clear visual of the incident.

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