To be the absolute industry leader in providing comprehensive surveillance solutions enabled by technology and service excellence for our customers, partners, and stakeholders.
Think and act to drive positive results at all levels: Individual, Team, and Organization. Be responsive and fully engaged to maximize performance.
Optimization through Collaboration and Specialization
Maximize complementary talents and capabilities across teams and functions. Apply specialized expertise cross-functionally to facilitate high-value contributions to business and process improvement.
Outstanding Customer Experience
Provide industry leading customer experience. Personally, own it without exception; make excellence in customer experience synonymous with Pro-Vigil.
Thorough scrutiny on budgetary aspects of the business to maximize resource utilization, results, and profitability.
Crystal Clear Communication
Communicate accurately with courage and consideration to provide clarity for best understanding and execution. Model a culture of providing frequent and helpful communication so individuals and teams can stay well-aligned.
Words to live by
“Don’t tell me the sky’s the limit when there’s footprints on the moon.”
The early 90s
The beginnings. “When digital multiplexer units became affordable it revolutionized the surveillance industry by enabling recording on several cameras or units at once.
Digital multiplex also added features like time-lapse and motion-only recording, which saved a great deal of wasted videotape.”
Jeremy White (Founder) had the vision to provide Surveillance as a Service to a market (construction sites) that traditionally experienced high theft and vandalism.
His vision was to use mobile assets and leverage the latest technology to deliver a service that would help construction project manager’s secure sites.
Pro-Vigil is formed, incorporated in Texas. It all starts with a “promise”.
The team lands its first mobile account with a major construction company by promising to detect, deter and defend the worst site in San Antonio. It does and the rest is history…
We become an Industry Leader in Monitoring, leading the way in innovation and responsiveness, offering both mobile and fixed options to new customers.
We are acquired by The Riverside Company, increasing our capacity to break through new technology barriers, invest in innovation and provide more advanced services.
The collaboration with Lydia Security Monitoring marks the company’s largest partnership with a video monitoring provider and a central station company to date, opening the door to future channel partnerships.
Discovering new ideas.
We would never have gotten where we are now without the effort of exceptional people.
Say hello to your potential team, each a master of their respective craft.