Background
SunDance Marine is a top-ranked boat dealer in Miami specializing in both new and used boat sales. The store is part of the OneWater Marine family of dealerships, which operates approximately 60 retail marine locations across the U.S.
Challenge
With high value boats on-site, SunDance Marine was a hot spot for crime. The store battled theft and suffered profit losses as a result of damage inflicted during crime incidents (thieves cutting holes in fences, for example) and false alarms triggered.
“We had your typical video surveillance security system with cameras, doorbells, buzzers and even ‘laser beam’ sensors to trigger alarms,” said Scott Cunningham, process operations manager for OneWater Marine. “Despite these security measures, theft was still occurring, and we realized our old video surveillance system was effective at recording crimes and incidents, but not at actively deterring them.”
“We realized our old video surveillance system was effective at recording crimes and incidents, but not at actively deterring them.”
Solution
Knowing SunDance Marine and other OneWater Marine locations would greatly benefit from an active video surveillance security system, Cunningham and his team decided to look into remote video monitoring services. At the top of the list of evaluation criteria was a system that would not only watch over their inventory of boats and other high-value equipment on-site, but also detect and deter crime in real-time – while cutting costs related to theft and damage.
Pro-Vigil’s remote video surveillance monitoring services fit this purchase criteria and more. The system offers 24×7 live surveillance and active monitoring, along with strobes and sirens for crime deterrence, while eliminating up front capital expenses as a result of its subscription service model. Cunningham and his team had the system installed at the SunDance Marine location, along with five additional OneWater Marine stores.
Results
Following the implementation of Pro-Vigil’s remote video monitoring services, SunDance Marine experienced an immediate reduction in intrusion incidents and crime while also improving customer relations. “We’re not getting broken into nearly as much. Our downtime due to missing pieces of inventory has decreased,” Cunningham said. “And we can focus on delivering a great boating experience versus dealing with theft.”
Pro-Vigil’s active monitoring technology has already stopped several theft attempts in progress. In one case, Pro-Vigil’s system identified a criminal stealing electronics from an on-site boat and immediately alerted the police. Cunningham and his team watched the arrest take place live on camera – without having to personally intervene.
See how Pro-Vigil stopped a thief at SunDance Marine’s Pompano Beach location.
“We’re not getting broken into nearly as much. Our downtime due to missing pieces of inventory has decreased. And we can focus on delivering a great boating experience versus dealing with theft”
Contact us today to find out which Pro-Vigil solution suits your immediate and long-term security needs.
