You Should Be Taking Advantage of These Pro-Vigil Features!

Leverage our top five "not-so-secret" features that go beyond security, help optimize business operations, and maximize your security investment.

When it comes to remote video monitoring solutions, crime detection and deterrence is the name of the game.

Pro-Vigil’s smart surveillance powered by artificial intelligence helps businesses deter 97% of crimes, responding to potential threats in seconds.

AI Deterrence

The benefits don’t stop there! Perhaps the best part of partnering with Pro-Vigil to secure your business is that you have access to features that go beyond security and can help optimize business operations.

2021 security

These features help maximize your security investment and we want to make sure you’re taking advantage of everything you already have access to in the Pro-Vigil mobile app and customer portal.

Five “Not-So-Secret” Features You Should Be Leveraging

Let’s take a look!

#1 Live View of Your Property –

One of the benefits of Pro-Vigil cameras being connected to the internet is that you can access a live view of your business from virtually anywhere. Have no fear, our team of virtual guards is still monitoring your property around-the-clock. But live view enables a host of business benefits beyond security. We’ve had customers utilize this feature to check if work crews or deliveries have arrived on time, monitor customer foot traffic, monitor on-site weather conditions, and the list goes on!

#2 Review Recorded Incidents –

Not only is this feature helpful if a crime is deterred and you want to review what happened, but Pro-Vigil customers have been able to leverage recorded footage for a number of uses.

In fact, one of our customers used recorded footage to prove that a delivery driver damaged a truck on their lot. See for yourself by checking out the video below:

In this case, the business was able to use the footage to prove the delivery driver was at fault, making sure they would not be on the hook for any costs associated with the damage.

This footage can be an important tool for businesses when filing insurance claims or police reports – video doesn’t lie, and it’s often the key piece of evidence you need.

If you can’t find the clip you’re looking for, our team is happy to help track it down.

#3 Planned Site Activity (PSA)

Pro-Vigil works best when no one is supposed to be on-site during set hours (like overnight). That’s how our system best determines who should and shouldn’t be there. That’s why it is so important for our customers to work with us and let us know when plans have changed. Maybe you’re expecting a delivery, or a cleaning service is scheduled to arrive during hours we would normally monitor your site. No worries!

By using the PSA feature, you can let us know of these changes so we can adjust on our end to avoid false alarms and avoid calling the authorities on the delivery person!

In addition, you can also arm/disarm your system straight from your mobile device.

Need to stop by work after hours? Just disarm the system so alarms won’t be triggered.

#4 Check Camera Health –

You don’t need to be a technology expert to have Pro-Vigil keep watch over your business – that’s what our team is here for! But it’s always a good idea to stay up to date on your system’s capabilities and effectiveness. Camera health is an important part of this. You have access to check the health of your cameras and make sure they’re connected, powered, and running at full strength.

Notice something doesn’t quite look right? You can contact our team to take a closer look. Don’t worry – we’re always monitoring your camera health on our end as well.

#5 Submit Help Tickets –

Maybe you notice something wrong with one of your cameras, or you need to relocate a few cameras because the layout of your site has changed. Not a problem. Rather than deal with digging up a phone number and calling us (although we’re always happy to chat!) you can save time and submit a help ticket through the app and customer portal. This way you can spend more time running your business while we provide the answers.


Of course, these are just a handful of the features Pro-Vigil provides that go far beyond security to help you maximize ROI and get the most out of your partnership with us.

Have a question about any of the features listed above, or want to learn what else you have access to.

Let’s talk! Email us at and we’re happy to fill you in on our “not-so-secret” features.

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