Pro-Vigil, Inc. (“Company,” “we,” “us,” “our”) respects your right to privacy. We are committed to protecting your privacy. Your continued use of any of our digital services – including but not limited to web sites, mobile apps, voice response services, and messaging services (collectively “Digital Services”) – and your submission of any information to us indicates that you have read, understand and agree to our Privacy Policy.
We have detailed our Privacy Policy so that you know how we collect and protect the information you decide to provide us.
This Privacy Policy will tell you:
- What information is collected by us
- How we may share information
WHAT INFORMATION DO WE COLLECT?
Customer Information
We receive and may keep information you gave us because you contact us through our Digital Services to request additional information from us. This information may include:
- Your Name
- Your Company Name
- Your Telephone Number
- Your Email / IP Address
- Your Physical Mailing Address
Information may also include any other personal information or unique preference information you choose to provide to us in your communication.
If you engage us to provide services to you, we may request and you may provide the following information (either through our Digital Services or through other communications means):
- First and last name
- Mailing address
- E-mail address
- IP Address
- Phone Number
- Mobile Device information (including location services)
- Service information (including subscription information/ use of services, etc.)
- Subscription/service payment information
- Other information requested through our services
Automatic Information
We want you to be aware that certain tools exist to help us service and recognize you. For your convenience, to help us personalize your experience or better serve your needs, we may receive and store certain types of information when you use our Digital Services. You may be familiar with the term “cookies”, which are unique alphanumeric identifiers. We may place cookies on your computer when your web browser accesses our web sites. We use this information to educate us on things such as how you navigate to and around our web sites, browsing and accessing content. If you choose, there are utilities available for purchase from independent software providers to install on your computer as well as tools/preferences you can choose through most web browsers to make web site visits anonymous. Of course, cookies let you have a more satisfying web site experience, so we recommend that you leave them turned on. We may also collect mobile device and app analytic data, subject to your applicable privacy and sharing settings on your mobile device(s).
ONCE INFORMATION IS RECEIVED, HOW IS IT USED AND SHARED?
Use of Information
Generally, we use the information you provide us to perform the services for which such data was collected. Accordingly, we may use your information for a number of purposes including but not limited to the following:
- To provide you with access to our products and services.
- For service administration purposes, which means that we may contact you for reasons related to the service you have signed up for (e.g. to provide you with password reminders or to notify you regarding a particular service).
- To contact you about a submission you have made via any of our Digital Services, including any content you provide.
- To issue invoices, administer accounts, collect and process payments.
- To send you e-mails, e-newsletters, personalized offers or other communications about our products and services.
- To identify the number of visits (including via IP address logging) from different locations and also to block disruptive use.
- To analyze and improve the services we offer
- To stop disruptive or abusive behavior by our users (e.g. the posting or transmission of offensive, inappropriate or objectionable content on or to us).
- On rare occasions, to disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our policies, or to protect our or others’ rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for their marketing or commercial purposes.
- To create sanitized data sets and aggregate information collected our products and services (including Digital Services) which we use to develop and further advance our products, services, software, technology and/or refine and/or create our algorithms and to develop, publish or present reports, summaries, or product specifications based on, or including such sanitized data sets and aggregate information.
Within our Company and with Our Service Providers
We may share information we collect from all points of contact within our organization (including any affiliates or subsidiaries). The information you give us and information about you may be combined with other personally identifiable information available from our records and other sources. We may share information with our service providers (including third party processors) operating on our behalf to provide services to our customers.
Right to Transfer
Should the Company choose to sell or transfer business assets, or to engage in a transaction where it is required to share or transfer your information, it is possible that the information we possess may be transferred as part of that transaction. We may decide to retain a copy of the information post sale or transfer.
Third Parties
Aside from the sharing and disclosures set forth above, we will not share your personally identifiable information with any third parties without your consent.
Links to Other Sites
Our Web Site may offer links to other sites. Other sites have their own terms of use and privacy and security policies. If you choose to visit one of these sites, you should review the policies that govern that particular site.
HOW DO WE PROTECT CUSTOMER INFORMATION?
We use commercially reasonable security technology to comply with the provisions of this privacy policy. Although we make reasonable efforts to protect information from unauthorized use or alteration, we cannot and does not guarantee the security of all information and there is always a risk inherent in the electronic communication of information (including without limitation from unauthorized entry or use, telecommunication issues, hardware or software failure, and other factors).
Application of This Privacy Policy
This Privacy Policy applies to all information collected or submitted to us via any of our Digital Services. Other affiliated entities may obtain information independently from transactions and experiences with you or from other sources. This Privacy Policy does not pertain to that information.
Your California Privacy Rights
Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us, once per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g. requests made in 2017 will receive information regarding 2016 sharing activities). To obtain this information from us, please send an email message to support@pro-vigil.com with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your email address in response. Not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing (if any) will be included in our response.
Our Digital Services do not respond to “do not track” requests.
Your Consent
By sharing information with us, you consent that we can use the information collected or submitted as described in this Privacy Policy. We may change or add to this Privacy Policy so we encourage you to review it periodically.
Last Modified
March, 2019
Version 1.1